Meet Helen!

Say hello to Helen, the Managing Director of both Clavering House and The Corner. With decades of experience in property management and business services, Helen brings leadership, vision, and a wealth of knowledge to both centres.

Helen Managing Director

Helen opened Clavering House in 2012, transforming a historic building into a thriving business centre in the heart of Newcastle. In 2019, she expanded her vision with The Corner, creating a luxury serviced office space just before the challenges of the Covid lockdown. Her determination and resilience have been central to the success of both centres.

Her approach is rooted in providing a supportive environment where businesses of all sizes can flourish. From developing new services to improving facilities and ensuring the highest standards of client care, Helen leads with professionalism and dedication.

Her aim? To ensure both Clavering House and The Corner continue to provide exceptional spaces that support every stage of a business adventure. Why not connect with her on LinkedIn?

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Meet Li!

We’re delighted to introduce Li, the friendly face and dedicated Centre Manager at Clavering House! With years of experience in client care and business support, Li brings energy, organisation, and a personal touch to everything she does.

From overseeing the smooth running of the building to supporting tenants with their day-to-day needs, Li is at the heart of

Li Centre Manager Clavering House

Clavering House. Her background in operations, administration, and customer service means she’s always ready to solve problems, answer questions, and make sure every client feels right at home.

Li’s passion lies in creating a professional yet welcoming environment where businesses can thrive. Whether she’s coordinating virtual office services, greeting guests at reception, or helping tenants settle into their new office, she makes sure everything runs seamlessly behind the scenes.

Outside of work, Li is studying for a degree in Psychology with Counselling through the Open University, combining her love of learning with her interest in people. She also enjoys hiking in the Northumberland countryside, getting lost in a good book, and spending time with her mischievous black cats.

Her aim? To support your business adventure with care, efficiency, and a smile.

Next time you’re at Clavering House, be sure to say hello; you’ll quickly see why she’s such a valued part of the team. Feel free to connect with her on LinkedIn.

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Client Spotlight: Carter Burnett

Tenant Spotlight: Carter Burnett

We’re delighted to welcome Carter Burnett to Clavering House!

After five successful years in Newcastle, Carter Burnett have joined our growing business community, setting up in our Basement Suite as part of their ongoing expansion. The Newcastle team, led by Office Manager Seamus Kelly and Assistant Sean Linley, continue to play a key role in growing their North East presence.

Founded in 2018, Carter Burnett are specialists in Costs Litigation. With more than 100 years of collective experience, their team of Costs Lawyers and consultants are highly regarded for their expertise in areas including:

Complex clinical negligence litigation and disputes
Preparation and management of costs budgets in multi-million-pound claims
Support with Multi-Track cases through to trial
Consultancy for barristers assisting with fee challenges
Mediation of commercial disputes

They pride themselves on delivering first-rate advice, a quick turnaround, and working in close partnership with their clients to achieve outstanding results.

We’re so pleased to have Carter Burnett join our community here at Clavering House and can’t wait to see them settle into their new space.

Learn more about them on their LinkedIn page and take a look at our current office availability if you’d like to join them here in the heart of Newcastle.

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When the Post Lets Us Down: The Hidden Struggle of Virtual Office Providers

When the Post Lets Us Down: The Hidden Struggle of Virtual Office Providers

As a virtual office provider, trust is everything. Our clients rely on us to handle their business correspondence with care, efficiency, and discretion. And we take that responsibility seriously; sometimes a bit too personally when things go wrong.

Lately, one issue has been weighing heavily on us: the decline in postal reliability from Royal Mail.

Despite our best efforts, we’re increasingly seeing delays that are entirely out of our control. Mail that takes weeks to arrive. Critical documents going missing or turning up dangerously late. And while we process and dispatch every item on the same day it reaches us, we're at the mercy of the system. Twice.

First, we wait for Royal Mail to deliver incoming post to us (which can already be delayed).
Then, we send it out again via First Class, again no control over when it arrives.

These aren’t isolated incidents. If you’ve seen the recent Panorama episode, or read this article from the Guardian or this BBC article, you’ll know that service issues across the UK are widespread and well documented. Industrial action, staff shortages, lack of coverage for sickness and holidays… the list goes on.

What matters most to us is the impact this has on you, our clients.

It’s not just about missed mail. It’s about the stress, the extra admin, and the pressure it puts on your business; all of which we feel too. When delays happen, we feel the same frustration and helplessness, because we pride ourselves on delivering a high standard of service. And when we fall short through no fault of our own, it still feels like a failure.

But we’re not just throwing our hands up.

To mitigate the risk of delays, we offer:

Same-day scanning and emailing of important documents upon arrival
In-person collection options for urgent mail
Ongoing escalation of persistent issues directly to Royal Mail

We know these solutions don’t fix the underlying problem. But they do give you options, and more importantly reassurance, that we’re doing all we can behind the scenes.

To our clients: thank you for your patience and understanding on the occasions things do go wrong. And to fellow business centres and virtual office teams out there - you’re not alone in this.

We’ll keep advocating for better service. But in the meantime, we’ll keep doing what we always do: showing up, paying attention, and taking care of your business like it’s our own.

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SOLD Large Basement Suite Available Soon!

News

Office space at Clavering House Business Centre Newcastle

We have a rare opportunity to move into one of our private office suites in Clavering House! Becoming available in the next few months, our basement suite is made up of one large (and quirky!) open plan space, with two smaller adjoining offices and a breakout area, which totals 1173 sq ft. Viewings are being booked in now, so don’t delay!

The suite can be provided fully furnished if required, and is offered on a 12 month agreement with a 2 month notice period. Like all of our offices, the suite comes fully serviced, so your rent is an all-inclusive price.

Clavering House is a Grade II listed building just a 2 minutes walk from Newcastle Central railway station, and on the edge of the newly developed Stephenson Quarter.

What we offer

Flexible Terms

12 months flexible licence agreement (can be extended)
Only 2 months notice
Prices from just £150 + vat per month, per workstation

Telecommunications

Superfast 100MB broadband at no extra cost
Free WiFi for visitors
Easy access to professional IT and comms support

Business services

Several meeting rooms for hire
Friendly and professional reception service
Mail and parcel delivery handling
Telephone call handling at no extra cost
Promotion of your business to other tenants and customers
Admin support such as document scanning

Tenants services

Freshly brewed coffee, speciality teas and biscuits available in reception
Kitchen with microwave and fridge
Cleaning services
Utilities at no extra cost
Pay as you go car valeting service

Secure parking

Optional parking spaces for tenants in a secure gated car park
Access to pre-bookable visitors parking
Excellent city centre parking in the immediate vicinity

Interested? Get in touch to book a viewing or to learn more

Back to office availability

by Li

SOLD Bright and Spacious Top Floor Office Available!

News

***SOLD***

We’re excited to offer a stunning top floor private office in The Works, a purpose-built office block nestled within the grounds of Clavering House! This recently refurbished space boasts 350 sq ft of vibrant, flexible workspace, perfect for up to 8 workstations.

The office is flooded with natural light, thanks to both a large window and a skylight, creating an inspiring environment to boost creativity and productivity. Plus, it comes fully furnished at no additional cost—just move in and start working!

Available for £1200 + VAT per month, this office is offered on a fully serviced basis, providing you with everything you need to focus on your business.

Clavering House is a Grade II listed building just a 2 minutes walk from Newcastle Central railway station, and on the edge of the newly developed Stephenson Quarter.