For any small business that operates virtually the opportunity to keep overheads to a minimum by not having to pay for an office can work wonders for the company’s profitability, particularly in the first few years. That still leaves the problem of which address to use on your website, and where to have your deliveries sent, to avoid using your home address. Eric Lloyd decided that a Newcastle virtual office would be the ideal solution for his office furniture business back in September 2014, and Clavering House Business Centre has proven to be the perfect place.

Although a lot of Eric’s business is done online, he finds that having his phone calls taken by a professional reception team at Clavering House avoids him needing to take calls while he’s out and about on his mobile phone, and definitely gives him the edge by helping him build trust with his customers. He also uses the competitively priced meeting rooms at Clavering House Business Centre to meet local suppliers at their convenience in Newcastle city centre, and that gives him the opportunity to collect his post too when he calls in.

Eric said “Clavering House Business Centre is centrally located in Newcastle so they’re ideally located for me, and they offer good value for money meeting facilities too which makes a big difference. I think they’re one of those businesses that’s small enough to care – we feel welcome and at home when we visit to collect post or to meet suppliers – they offer a great personal service.”

Delivering contract furniture consultancy through his business MKT Consult Ltd for a living, and selling contract office furniture through his website Desks Direct,  Eric hopes that the virtual office market doesn’t catch on too much or he’ll need to diversify into home office design!  Having said that with over 30 years of experience in all aspects of contract furniture selection we’re sure he’s up to the job!