Privacy

This Privacy Policy governs the manner in which Clavering House Business Centre Newcastle collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.claveringhouse.co.uk website (“Site”). This privacy policy applies both to the Site and all products and services offered by Clavering House Business Centre.

Personal identification information

We may collect personal identification information from Users in a variety of ways in connection with activities, services, features or resources we make available on our Site. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us, through the contact form on the Site, by sending us correspondence or in person. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities, or with services offered by Newcastle Business Centre.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Clavering House may collect and use Users personal information for the following purposes:

  • To ensure we continue to provide a quality service to clients we may use feedback you provide to improve our products and services.
  • To send you information regarding services you have enquired about or subscribed to.
  • To contact you regarding our offers and promotions relevant to the service you have with us.
  • To notify you of any changes to your service.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

Clavering House Business Centre has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, and revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, and by using any of our products and services, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site, or our services. Your continued use of the Site and services following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

M: Clavering Place, Newcastle upon Tyne, Tyne and Wear, NE1 3NG

T: 0191 2696950

E: admin@claveringhouse.co.uk

 

This document was last updated on 24th May, 2018